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Setting Up Automated Responses

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작성자 Celia 작성일25-04-19 03:09 조회8회

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setting up auto-replies on WhatsApp Business can be a game-changer for businesses that receive a high volume of customer inquiries and messages

install the app to configure auto-reply settings
Open the app and tap on the 'Settings' icon, which is usually represented by three dots or a gear icon

access the message settings to configure auto-respond

locate the auto reply settings in the messages section

build a new auto-reply by adding a new message template

create a new auto-reply on the next screen

You will need to specify the following:

  1. specify message criteria for the auto-reply
  2. set a custom delay to fine-tune message timing
  3. supply a custom message to automate customer inquiries
  4. determine availability for auto-replies

save your changes to complete the auto-reply setup

Your auto-reply will now be active and will be triggered whenever a customer's message meets the filter and whatsapp网页版 criteria you specified

Tips and Best Practices

  1. communicate clearly in auto-replies
  2. test messaging before launch
  3. acknowledge customer queries through auto-replies only
  4. Use auto-replies in conjunction with other WhatsApp Business features, such as quick reply buttons and multi-media sharing, to create a seamless and intuitive customer experiencebutterfly-pair-mating-red-wings-insecta-flower-coloring-thumbnail.jpg

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